We would like to deliver our commitment that we guarantee a full satisfaction to our customers by keeping one core mission” be happy with customers”. Understanding its mission is not enough but should be capable of fulfilling it. We do know how hard it is to commit with. However we dare can tell it through our positive experiences resulting in a successful business relationship and continuously growing output by keeping our word. All Micronix members know from the bottom of their heart that they will be happy when their customers are happy. Building up our customers’ reputation to the highest level is our primary concern.
It is the most important factor we focus on. All members of Micronixsionhitech’s staffs and its employees are well educated to work every thing perfect at each position. We do care for the job aiming to “ No returns caused by the faults at the factory” and “ Make the products strong enough to reduce defectives by the end users’ as well.
The products reliability comes mainly from the circuit design and careful choice of good quality materials at R&D stage. And then good technology of PCB, SMD and final assembly determine the reliability. All those are achieved under the comprehensive understanding on both technical and commercial activities and dedicated cooperation with our suppliers and customers.
Micronix’s business philosophy is to provide the products that are originated from the customers’ point of view to maximize their profit and reputation. We have long been specialized in the miniature size cameras for professional applications. Normally small sized cameras are developed by skipping some components without being protected from long time reliability or by sacrificing some less important functions. Obviously the life span of the camera become far less than ordinary big sized cameras when it is done under unqualified conditions. Our staffs have been dedicated for the miniaturization of CCD cameras for the past 12 years resulting in creating a lot of “world’s fist” and “world’s smallest” innovations. All of them of course include full components and features in order to safeguard of reliability and to be usable for professional applications. So all our products show significant differences in design, size and quality from others.
Micronix definitely is not satisfied with simply providing its products. We strive to satisfy customers with advanced technology and ultimate services under the notion that a company’s future lies in the hands of the customers and their end users. Service activities thus are not limited only to the service department but are well recognized as an overall activity from whole of company organizations. We secure for a better future of our customers with reliable quality, quick delivery, perfect maintenance, continuous supply and good price.
To help this policy, we start “ISO9001-2001 Version customer satisfaction system” from Dec., 2001.
It is often questioned “Which chipset used in the camera?” rather than “Who is the manufacturer of the camera?” Picture quality means clear image, good performance of low light sensitivity and distinct resolution without picture noises. Those factors are highly determined by the engineering skill of each manufacturer rather than by the source of CCD chip set. That is why the picture quality from each manufacturer shows different level. The engineer must has a deep understanding on characteristics of all components used for the camera, a deep knowledge about effective way of circuitry and PCB design, enough experiences for wide applications, proper trouble shooting solutions and so on. More than 90% of the products quality purely depends on the engineering capability not on the chipset. For us it doesn’t matter what chipset we use as it is not so important. People are pushed to believe that cameras used with famous brand chipset makes always the camera good in quality. This is totally not. Why? It is because of the fact that each camera is made by a different level of technology. The sure way to evaluate the best camera is to compare the quality face to face.
Micronix cameras always lead the picture quality as being the best in this field. We dare can tell it as Micronix’s know-how.
We promise to keep our faith to become a leading company with continuous efforts for developing new innovative products with an aim to play a key role in the 21st century, the era of dramatic changes. We commit ourselves to focus all our activities in view of our customer’s prosperity. We have the faith deep in our mind that the jobs are possible from close cooperation with customers based on strong trustworthy relationship and the faith to share the benefits of our success with our customers together. We have the faith the success has its meaning only when we can contribute to the happiness of global citizens. So our new innovations will be carried on the basis of making life of mankind more convenient and safe.
Development of new technology having the value for the benefit of human being, holding strict faith to think right way is our market philosophy. We owe a lot to our customers what we have achieved so far. But we never satisfy at our current success because there are so many things to do for the sake of our customers. Our ultimate goal is to support our customer to the extent they become the leader in this industry. We feel it is our holy duty while it is alerted that more customers do not make more success. We are determined to associate with as less customers as possible throughout the world.